You know, we have been having problems recently with getting our HDTV working recently. It was fine until the TV completely went crazy and a circuit board fried. For the past few months we have been living with the fact that due to the hardware replacement, our CableCard no longer binds properly with the new hardware. So today, I decided to call Cablevision, figuring it would be simple to resolve the weird video issues that were caused by the problem. Well that was a terrible choice!
The TV, a Samsung, displayed a simple error message that would have, had I been talking to someone who’s call wasn’t being recorded, been easy to resolve. It had two ID numbers and all I should have had to do is just read off the numbers and reactivate the CableCard. It wasn’t that simple…
Anyway, after a half hour on the phone with the nice guy (named Michael), he finally had to inform me that he had to send someone out to reactivate the card. Why? Company policy!
The CableCard had such a promise of making it easy to get cable TV. It was created as a way to bypass a box, and still decrypt premium content. It was a way to simply use your TV’s tuner and not have to worry about a whole other remote. Unfortunately….the cable companies don’t like this….
They would rather dish out boxes and remotes that cost over five times the amount of the CableCard per month…for the SAME SERVICE! Well why? Rightfully, using the TV’s built-in tuner is a great option for anyone who wants the best picture quality…everything is in the TV already!
The big cable companies, however, don’t like this one bit. They would rather give you these large, not-at-all heat efficient boxes that have a clumsy and slow interface…so that they can tempt you with ordering On-Demand content from your remote along with all the games (yes, things like poker) and interactive stuff.
To me, it would be the same as having spyware open in the background of your computer…allowing you to buy a bunch of crappy services…just sitting there waiting to be used.
As a result of all this, companies just don’t put any money into the technology. They are mandated by the FCC to support it…but there’s nothing that says it has to be supported well.
Take for example, the new Series 3 HD TiVo. It records in HD and also has two CableCard slots. Why? Well what if you want to record two shows in high definition at the same time? Problem solved. It’s a wonderful idea (and I wish I had one!), but right after release, there were companies that actually refused to put their cards in nothing but TVs. They just didn’t want to bother with the extra support. Fortunately, because of FCC regulations, there are many who enjoy this luxury, but seriously people. Just please the customer!
Oh, and have you heard about XM and Sirius Radio? Well they want to merge, but there are fears of a monopoly. So, they went to appease customers…they released a new pricing plan that let people choose about fifty of their favorite stations (out of over 200) and only have them broadcasted to their radios…for a fee that is less than half of the original! It’s amazing what corporate America can do when it wants have something passed, like a merger. I can only hope, though, that they keep this plan after they merge…otherwise they are just as bad as the cable companies, in my opinion.
So there you go. If you buy an HDTV, make sure you get a CableCard…cheaper, easier, and something that just makes more sense.